Dr. James K. Fortson - Frequently Asked Questions
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  Does the doctor see children ?  
 

Yes, absolutely. Nearly 50% of our practice is pediatric and we work with local pediatrician's to coordinate care for children as young as 3 months.

 
 
 
  Does the doctor do minimally invasive sinus surgery ?  
 

Yes. Dr. Fortson's surgical technique for sinus surgery requires no exterior cuts, which means no scars.

 
 
 
  Why isn't the doctor in the office 5 days a week ?  
 

Dr. Fortson is an active instructor for ENT residents at Emory and General Surgery residents at Morehouse School of Medicine. These affiliations allow him to keep advanced head & neck surgical skills sharp and provide exposure to the newest advances in patient care. This shortens his office workweek, but he remains available and reach-able for urgent patient issues. The staff is in office 5 days per week.

 
 
 
  My family member will be visiting the doctor. May I come with them ?  
 

Yes, we encourage patients to bring a family member. Often a family member recalls details about the length of an illness that a patient, nervous or not feeling well, would omit. We like for our patients to feel comfortable and ask that guests be limited to one person.

 
 
 
  How long will I spend with the doctor ?  
 

The doctor spends as much time with a patient as that patient needs. In addition to Dr. Fortson, most patients will interact with an assistant who will give a thorough interview and a medical assistant.

 
 
 
 

My insurance doesn't cover certain medications, will the doctor prescribe a generic ?

 
 

Our office works closely with pharmacies to provide substitutions for patient medications when possible. In cases where a specific medication is not available in generic, we try to send patients home with samples from the company.

 
 
 
  My doctor says I need surgery or tests - how do I schedule it ?  
 

A Surgery or Test Scheduler will discuss the process with you in order to make sure your scheduling needs are met. PLEASE ALLOW 7-10 working days for her to contact you. At that time she will arrange to get you all the paperwork you need and may ask that you see your Primary Care Physician in order to get a medical clearance prior to your procedure. The office will apply for your prior-authorizations and provide your insurer with as much information as possible to gain approval for your procedure.